Customer Service: Working with customers on issues with above ground & in ground pools and hot tubs. Setting up service calls, invoicing, scheduling and dealing with complaints and customer satisfaction. Phone traffic, heavy call volume during pool season, multi tasking phone and computer. Computer use, Windows 10, Word, Excel and Evosus Business Management software, Outlook email, Google. Filing, mailing and various other tasks.
Poolside Pros is a family owned company and is a local leader in the pool and spa business. Specializing in IG pool construction , repair and maintenance. A leader in spa sales and repair as well as a full service retailer for chemicals, parts and accessories.
Location/Region: Loves Park, IL (US)